I’m Pauline Kostopoulos. I’m a learning experience designer and content strategist.
I help people design learning experiences, facilitate information-sharing, and communicate ideas with purpose.
As a human-centered designer with a background in applied learning science, I create memorable, aligned, and impactful experiences for learners and product users.
Currently, I am a learning experience design consultant who collaborates on learning design, content development, and facilitation projects. Experiences include:
Designing and building training materials to support refugee sponsorship programs
Content development, writing, and partnership with subject matter experts for a series of trainings aimed at upskilling energy industry professionals
Learning experience design and development for leadership training and career coaching programs that encourages learners to reflect and grow within their day-to-day work life
Interviewing, affinity-mapping, and persona development to gain insights on the voices and experiences of adults navigating education and career demands
Previously, I was a learning designer and strategist at 2U/edX, where I partnered with university professors to design online + hybrid graduate and undergraduate coursework.
I also worked on program implementation and research for growth mindset programs that boost motivation in K-12 students, and facilitated sessions for educators.

How I Can Help
All-purpose learning person. I can provide thought partnership and guidance on any project or product that involves helping people learn something.
Instructional designer, e-learning, or training developer. I am an experienced designer and developer of courses, trainings, and learning products.
Learning and training needs assessment. I can help you figure out your learning and training needs, or help improve your existing learning product or processes.
Writer, content developer, or information architect. I can help simplify access to important information.